3.19 Quiz

  1. Which of these are a way to avoid getting emotionally stuck?
    Be prepared
    Reduce stress
    Stay active
    Talk to someone you trust
    All of the above
  2. {{quiz1_result==true && correct_phrase || wrong_phrase}} !
  3. When managing your emotions after you have labelled your emotion you should:
    Stop and think
    Restate your position
    Identify your triggers
    Express how you are feeling
  4. {{quiz2_result==true && correct_phrase || wrong_phrase}} !
  5. What is the SELF test used for?
    To assess active listening
    To assess body language
    To keep you focused on the issues
    To help explore different channels of communication
  6. {{quiz3_result==true && correct_phrase || wrong_phrase}} !
  7. Which one of these is not a must for communications in conflict?
    Neutralizing issues
    Use "you" statements
    Rephrasing language
    Prepare
  8. {{quiz4_result==true && correct_phrase || wrong_phrase}} !
  9. "That’s a silly suggestion!" is what kind of common pitfall?
    Blaming
    Cutting off
    Threatening
    Discounting
  10. {{quiz5_result==true && correct_phrase || wrong_phrase}} !
  11. Which style is most associated with a win-win solution?
    Competing
    Collaborating
    Compromising
    Avoiding
    Accommodating
  12. {{quiz6_result==true && correct_phrase || wrong_phrase}} !
  13. You should use position-based negotiations with your former spouse to get the best solutions.
    True
    False
  14. {{quiz7_result==true && correct_phrase || wrong_phrase}} !
  15. When negotiating which issue should you start with?
    The hardest
    The easiest
    The one relating to property
    The one your most interested in
  16. {{quiz8_result==true && correct_phrase || wrong_phrase}} !
  17. After negotiating you should write down your agreement.
    True
    False
  18. {{quiz9_result==true && correct_phrase || wrong_phrase}} !

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3.19 Quiz